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Obsidian Creative

Website support that keeps your site current, credible, and useful

A website should not be built, launched, and then ignored until something breaks. These support options are for service businesses that want the site kept updated, monitored, and commercially sharp without having to manage it themselves.

Important

  • Support is optional: no forced retainer after launch.
  • Best fit: businesses that want the site looked after properly without chasing freelancers or trying to manage it themselves.
  • Not a fit: clients expecting unlimited redesigns, unlimited requests, or open-ended development inside a low monthly fee.

Essentials

From £50/mo

For businesses that mainly want peace of mind that the site is live, functioning, and being checked.

Includes

  • Hosting management and basic website oversight
  • Routine checks to make sure the site is live and functioning properly
  • Reasonable minor technical fixes if something small breaks
  • Email support for support-related issues

Best for

Businesses that want the site looked after without regular content changes.

Choose Essentials

Best ongoing option

Ongoing Support

From £125/mo

For businesses that want the site actively looked after, with small updates and ongoing support handled for them.

Includes

  • Everything in Essentials
  • Small content edits and routine updates
  • Image swaps, text changes, and minor page tidy-ups
  • Priority support for reasonable update requests
  • A named person to contact instead of figuring it out yourself

Best for

Businesses that want ongoing help without hiring internally or chasing someone for every small change.

Choose Ongoing Support

Best for clients who want the site looked after properly, not ignored until something goes wrong.

One-off Help

Quoted

For businesses that do not want a monthly plan but need occasional help, updates, fixes, or improvements.

Typical requests

  • Small page edits or content updates
  • Layout fixes or tidy-ups
  • Adding a section or updating existing content
  • Technical troubleshooting
  • Refreshing proof, pricing, images, or service details
Request one-off help

Small updates that actually matter

Support is not just keeping the site technically alive. It is about stopping the site becoming stale, inaccurate, or less trustworthy over time.

Keep proof current

Add new reviews, project examples, accreditations, photos, or results so the site keeps building trust.

Keep offers accurate

Update pricing, service details, seasonal offers, opening hours, team details, or availability before outdated information creates friction.

Keep weak sections improving

Tighten copy, improve calls to action, add missing answers, and refine pages based on the questions customers keep asking.

Already have a weak site?

Support is not the same thing as rescue

If the current website is outdated, cluttered, weak on mobile, or damaging trust, a support plan is not the right first fix. In that case the smarter move may be a focused rescue or rebuild before ongoing support makes sense.

See Website Rescue Get a recommendation

What is not included in a care plan

Better to be clear now than awkward later.

  • Full redesigns or major visual rework
  • New features or custom systems not already agreed
  • Large-scale copywriting from scratch
  • Paid ads, ongoing SEO campaigns, or broad marketing retainers
  • Unlimited requests with no commercial limit

How it works

  • Month-to-month: no long contract unless agreed separately.
  • Clear limits: support covers the agreed level of help, not unlimited development.
  • Quoted extras: larger work is priced separately before anything starts.
Ask about support See build pricing